- Official Meta WhatsApp Business API partner
The Best WhatsApp CRM for Teams Who Sell on Chat
Turn your WhatsApp Business number into a shared inbox, sales tracker, and broadcast engine, all in one dashboard. No more chats lost in personal phones.
- 14-day free trial
- No credit card
- Setup in 5 min
D2C Brands
E-commerce
B2B SaaS
EdTech
Healthcare
Real Estate
Agencies
The problem
Too Many Chats? Too Many Missed Follow-Ups?
Struggling with Repeat Customers?
Scattered WhatsApp chats, missed follow-ups, and manual store management lead to lost sales and fewer repeat customers. Your business needs one system to manage the entire customer journey.
WhatsApp Commerce
Problem
- Customer inquiries are scattered across multiple WhatsApp numbers.
- Leads are missed because replies are delayed.
- No easy way to convert WhatsApp chats into sales.
Solution
Manage all WhatsApp conversations in one place, automate replies, and convert more chats into customers.
Sales CRM
Problem
- Customer details are stored in Excel or notebooks.
- Sales follow-ups are missed.
- No clear view of the sales pipeline or team performance.
Solution
Track every lead, automate follow-ups, and close more deals with an easy-to-use Sales CRM.
Store Management
Problem
- Managing inventory, orders, and customers takes too much time.
- Stock updates are not accurate.
- Business reports are difficult to track.
Solution
Manage inventory, orders, billing, and business reports from one simple dashboard.
Our Solution
Everything You Need to
Grow Your Business in One Platform
From attracting new customers on WhatsApp to managing sales and running your store, our all-in-one platform helps you sell more, save time, and increase repeat purchases.
WhatsApp Commerce
Convert Every WhatsApp Conversation into More Sales
- Automatically reply to customer inquiries 24/7.
- Share new products and offers with existing customers to increase repeat purchases.
- Schedule broadcast messages for promotions, festivals, and special offers.
- Manage your WhatsApp Business API and WhatsApp app together without interruption.
- Receive and manage customer orders directly through WhatsApp.
Sales CRM
Never Miss a Lead or Follow-Up
Again
- Manage multiple sales team members from one dashboard.
- Assign leads to the right salesperson automatically or manually.
- Track every customer interaction from inquiry to conversion.
- Monitor sales performance with real-time reports and analytics.
- Identify high-potential customers and focus on closing more deals.
Store Management
Run Your Entire Business from One Dashboard
- Manage unlimited products with ease.
- Track inventory and stock levels in real time.
- Record and manage all sales from one place.
- Create and send professional quotations to customers instantly.
- Track every sales order from confirmation to delivery.
Featured on
Everything in one platform
A full WhatsApp CRM
not a glorified blaster.
Built from scratch for sales teams who need a shared inbox, real CRM features, and broadcast tools all in one place.
No broadcasts, no compliance
Sending the same offer to 200 contacts manually? Or risking your number getting banned by Meta?
Assignment & ownership
Assign chats to specific agents or teams. Round-robin or rule-based your choice.
Internal notes
Add private notes visible only to your team. Hand off conversations without losing context.
Live 24h window timer
Always know when you can reply free-form vs. when you need an approved template.
Bulk campaigns to thousands
Send pre-approved templates to your entire contact list or filtered segments in one click.
Delivery & read tracking
See exactly who got it, who read it, who replied. Per-recipient status, not aggregate guesswork.
Schedule & time-zone aware
Set campaigns to fire at the right time for your audience 11am vs 9pm vs the weekend.
Meta-compliant templates
Template creation + approval workflow built in. No risk of your number being flagged.
Tags & smart filters
Color-coded tags for lead status, source, region. Save filters as views for one-click access.
Unlimited custom fields
Track deal size, vehicle interest, course preference whatever your business needs.
CSV import & export
Bring your existing contacts in. Export any time, no lock-in. Your data is your data.
Full conversation history
Every message, every note, every interaction pinned to the contact’s profile forever.
Multi-level role hierarchy
BDM sees Junior BD’s chats, but Junior BD doesn’t see peers’. Real org-chart visibility.
Peer privacy toggle
Per role, decide if same-level agents can see each other’s deals. Default: private.
Workspace isolation
Multi-tenant agencies can manage multiple client workspaces from one login.
Audit-ready
Every action logged message sends, contact edits, role changes. Export logs anytime.
See wapnotify in Action
Watch how our platform simplifies complex compliance workflows into a clear, manageable dashboard.
- INDUSTRIES WE SERVE
Real Businesses.
Real Results.
J.K.D.
Enterprises
Enterprises
Equitysoft
Technologies
Technologies
Fittingo
Hardware
Hardware
Greenvia
Organics
Organics
Hexalyn
Systems
Systems
Swift
Retail
Retail
Cloudpeak
echnologies
echnologies
10,000+
Leads Managed
3X
Engagement Growth
5M+
Messages Automated
24/7
Customer Engagement
Directory: Directory6.org
Built for your industry
Up & running in 4 simple steps.
From signup to your first message under 10 minutes.
D2C & E-commerce
Abandoned cart recovery, order confirmations, festival campaigns.
Connect WhatsApp
We guide you through Meta Business Manager setup step by step.
Import contacts
Upload your CSV or sync from your existing tools. Tag and segment.
Start selling
Send your first broadcast, assign chats, and close deals on WhatsApp.
Built for your industry
Your industry. Your workflow.
Automated.
Whether you sell sarees on Instagram or SaaS to enterprises, WapNotify adapts to how you work.
D2C & E-commerce
Abandoned cart recovery, order confirmations, festival campaigns.
EdTech
Lead nurturing, demo bookings, course updates, batch reminders.
Real Estate
Site visit scheduling, property updates, broker network management.
Healthcare
Appointment reminders, prescription refills, follow-up care.
B2B SaaS
Lead qualification, demo follow-ups, customer success outreach.
Agencies
Multi-workspace management for clients. White-label ready (soon).
Insights & Resources
Expert tips, guides, and updates to help you sell smarter, automate better, and grow faster with WhatsApp.
How EdTech Brands Use WhatsApp for Batch Reminders and Demo Bookings
A missed class reminder costs an EdTech brand more than one absent…
Collecting Payments via UPI on WhatsApp A Guide for Indian D2C
DM for price, send screenshot after payment used to be how a…
How J.K.D. Enterprises Scaled Wholesale Leads Using WhatsApp CRM
Explore a WhatsApp CRM case study and learn how to scale wholesale…
Why WapNotify
WhatsApp + CRM.
Finally, together.
Most tools give you one. Many give you neither, properly. We give you both, designed to work together from day one.
Official Meta Cloud API. No BSP middleman.
We’re a direct Meta partner. No reseller markups, no third-party platform between you and WhatsApp. Apply for green-tick verification. Pay Meta’s standard rates with no platform commission on messages.
0%
Message markup
99.9%
Webhook uptime
24h
Avg approval
Built in India, hosted in India
Your data stays within Indian jurisdiction. DPDP compliant. Support team that understands GST invoicing, Indian banking, and your customers’ messaging habits.
Real product, real CRM
Not a bulk-sender with extra screens. Custom fields, role hierarchy, peer-privacy, tagging, internal notes features that actually serve a sales team.
Simple pricing
All plans are free for 14 days.
No card details required.
Free Forever
Best for: Small businesses, solo founders
₹0 /month
What's included
Free WhatsApp Business API
Get started with an official WhatsApp Business connection.
Unlimited customer replies
Reply to customers who message you without worrying about service conversation limits.
Manage up to 500 contacts
Keep your customer and lead database organized in one place.
10 Tags + Template Messages
Organize customers and use approved WhatsApp templates for faster communication.
Universal Chat Dashboard
Manage all your WhatsApp conversations from one simple dashboard.
Shopify & WooCommerce Integration
Connect your online store and communicate with customers directly through WhatsApp.
Starter
Best for: Small businesses ready to scale.
₹1,039 /month
Everything in Free, plus:
1 Owner + 5 Team Members
Let your sales and support team manage customer conversations together.(5 members included · ₹500/month per extra member)
WhatsApp Broadcasting
Send offers, new products, reminders and promotions to the right customers — and bring previous customers back.
WhatsApp Automation Flow
Automate WhatsApp messages, follow-ups, and customer interactions based on triggers and actions.
Unlimited Tags & Custom Fields
Organize customers based on location, interest, purchase history, lead status and more.
Shared Team Inbox + Quick Replies
Your entire team can manage WhatsApp conversations from one place without missing customer messages.
Agent Transfer & Manager Monitoring
Automatically or manually transfer conversations to the right team member while managers keep visibility over team activity.
Team Access & Permissions
Give your marketing, sales and support teams the right level of access.
Chatbot + Omnichannel
Automate common questions and connect WhatsApp with QR codes, website widgets and other customer touchpoints.
WhatsApp Form
Collect customer information directly through WhatsApp with simple, interactive forms. Capture leads, inquiries, bookings, and customer details without sending users to another website.
Smart Chat
Automatically engage customers with intelligent, personalized conversations. Answer questions, guide customers, qualify leads, and connect them with your sales team.
- most recommended
Business
Best for: Growing teams, e-commerce brands
₹2,399 /month
Everything in Starter, plus:
Schedule Your Campaigns
Plan your WhatsApp campaigns in advance and send them automatically at the right time.
Track Every Campaign Click
Know which customers clicked your links and which campaigns are generating engagement.
Campaign Budget & Performance Analytics
See campaign performance, delivery, engagement and spending from one dashboard.
CSV Campaign Scheduler
Upload your customer list and schedule targeted campaigns without manually selecting contacts one by one.
Smart Agent Routing
Automatically send customer conversations to the right team member.
E-commerce Store Management
Manage your catalog, orders, invoices and stock directly from your WhatsApp business workflow.
CRM & Sales Pipeline
Manage leads, sales stages, workflows and forecasts from one place.
APIs & Downloadable Reports
Connect your WhatsApp platform with your existing business systems and export important reports.
Enterprise
Best for: Large brands, agencies, resellers
Custom
Everything in Business, plus:
Dedicated Account Manager
Get a dedicated point of contact who understands your business and helps you get the most from the platform.
Priority Customer Support
Get faster support when your business depends on WhatsApp every day.
Custom WhatsApp Messaging Rates
Get customized pricing based on your messaging volume and business requirements.
White-Label Solution for Agencies
Offer WhatsApp marketing software to your own customers under your brand.
Custom AI & API Integrations
Connect your CRM, ERP, AI tools, e-commerce platform or other business systems.
Migration Assistance
Our team helps you move your existing WhatsApp workflows, contacts and business setup.
SLA-Backed Support
Get enterprise-grade support and service commitments for critical business operations.
Free Forever
Best for: Small businesses, solo founders
₹0 /month
What's included
Free WhatsApp Business API
Get started with an official WhatsApp Business connection.
Unlimited customer replies
Reply to customers who message you without worrying about service conversation limits.
Manage up to 500 contacts
Keep your customer and lead database organized in one place.
10 Tags + Template Messages
Organize customers and use approved WhatsApp templates for faster communication.
Universal Chat Dashboard
Manage all your WhatsApp conversations from one simple dashboard.
Shopify & WooCommerce Integration
Connect your online store and communicate with customers directly through WhatsApp.
Starter
Best for: Small businesses ready to scale.
₹1,299 /month
Everything in Free, plus:
1 Owner + 5 Team Members
Let your sales and support team manage customer conversations together.(5 members included · ₹500/month per extra member)
WhatsApp Broadcasting
Send offers, new products, reminders and promotions to the right customers — and bring previous customers back.
WhatsApp Automation Flow
Automate WhatsApp messages, follow-ups, and customer interactions based on triggers and actions.
Unlimited Tags & Custom Fields
Organize customers based on location, interest, purchase history, lead status and more.
Shared Team Inbox + Quick Replies
Your entire team can manage WhatsApp conversations from one place without missing customer messages.
Agent Transfer & Manager Monitoring
Automatically or manually transfer conversations to the right team member while managers keep visibility over team activity.
Team Access & Permissions
Give your marketing, sales and support teams the right level of access.
Chatbot + Omnichannel
Automate common questions and connect WhatsApp with QR codes, website widgets and other customer touchpoints.
WhatsApp Form
Collect customer information directly through WhatsApp with simple, interactive forms. Capture leads, inquiries, bookings, and customer details without sending users to another website.
Smart Chat
Automatically engage customers with intelligent, personalized conversations. Answer questions, guide customers, qualify leads, and connect them with your sales team.
- most recommended
Business
Best for: Growing teams, e-commerce brands
₹2,999 /month
Everything in Starter, plus:
Schedule Your Campaigns
Plan your WhatsApp campaigns in advance and send them automatically at the right time.
Track Every Campaign Click
Know which customers clicked your links and which campaigns are generating engagement.
Campaign Budget & Performance Analytics
See campaign performance, delivery, engagement and spending from one dashboard.
CSV Campaign Scheduler
Upload your customer list and schedule targeted campaigns without manually selecting contacts one by one.
Smart Agent Routing
Automatically send customer conversations to the right team member.
E-commerce Store Management
Manage your catalog, orders, invoices and stock directly from your WhatsApp business workflow.
CRM & Sales Pipeline
Manage leads, sales stages, workflows and forecasts from one place.
APIs & Downloadable Reports
Connect your WhatsApp platform with your existing business systems and export important reports.
Enterprise
Best for: Large brands, agencies, resellers
Custom
Everything in Business, plus:
Dedicated Account Manager
Get a dedicated point of contact who understands your business and helps you get the most from the platform.
Priority Customer Support
Get faster support when your business depends on WhatsApp every day.
Custom WhatsApp Messaging Rates
Get customized pricing based on your messaging volume and business requirements.
White-Label Solution for Agencies
Offer WhatsApp marketing software to your own customers under your brand.
Custom AI & API Integrations
Connect your CRM, ERP, AI tools, e-commerce platform or other business systems.
Migration Assistance
Our team helps you move your existing WhatsApp workflows, contacts and business setup.
SLA-Backed Support
Get enterprise-grade support and service commitments for critical business operations.
WhatsApp OTP
Fast, secure OTP verification through WhatsApp
Best for: Apps, websites, SaaS products, e-commerce businesses and businesses that want to replace SMS OTP with WhatsApp verification.
WhatsApp OTP
Everything you need to add WhatsApp OTP authentication to your application.
₹199 /month
What's included
WhatsApp OTP Authentication
Send OTPs directly to your customers on WhatsApp for login, signup and verification.
API Access
Connect WhatsApp OTP with your website, mobile app, SaaS platform or custom software.
Unlimited OTP Requests
No artificial limit on the number of OTP requests generated by your application.
OTP Template Management
Create and manage approved WhatsApp authentication templates.
Automatic OTP Delivery
Generate and deliver OTPs automatically through WhatsApp.
OTP Expiry & Security
Set OTP validity and prevent expired codes from being used.
Delivery Status & Logs
Track OTP requests, sent messages, delivery status and failures.
Webhook Support
Receive real-time delivery and status updates directly in your application.
Developer Dashboard
Monitor your OTP usage and authentication activity from one place.
Multiple Applications / Projects
Use the same account to manage OTP authentication for multiple apps or websites.
Technical Documentation
Simple API documentation so your developer can integrate WhatsApp OTP quickly.
Developer Support
Get help during integration and troubleshooting.
TRUSTED BY GLOBAL SALES TEAMS
Loved by sales teams
around the world.
wapnotify has transformed how we connect with our leads. Our response time is faster, and conversions are way up!
Rahul Sharma
Sales Director
The shared inbox and automation features are a game-changer. It keeps our team organized and our customers happy.
Priya Patel
Head of Sales
Broadcast campaigns on WhatsAppify helped us reach thousands instantly. It’s now an essential part of our sales stack.
Amit Verma
Growth Manager
An intuitive platform with powerful features. Our team loves using WhatsAppify every single day for communication.
Neha Shah
Business Development Lead
The shared inbox and quick templates save us hours every day. Our team is more productive and our customers are happier.
Anjali Gupta
Head of Sales
Frequently Asked Questions
Do I need a separate WhatsApp Business number?
You’ll need a phone number for the WhatsApp Business API — but it can be an existing one (as long as you haven’t used it with the regular WhatsApp Business app in the last 30 days) or a fresh number. We guide you through the entire Meta setup.
How long does Meta approval take?
Most businesses are approved within 24-48 hours. Business verification (for higher limits and green tick) typically takes 3-5 business days. We help you prepare documents to avoid common rejection reasons.
Is there a free trial? Do I need a credit card?
Yes — 14 days free, no credit card required. After the trial, your inbox keeps working (you can still receive and reply to messages within the 24h window), but broadcasts, templates, and other paid features pause until you upgrade. Cancel anytime.
What is the 24-hour window and how do you handle it?
Meta only allows free-form replies within 24 hours of a customer’s last inbound message. Outside that window, you must use a pre-approved template. WapNotify shows a live countdown on every conversation and auto-switches to template mode when the window closes.
How is my data secured?
All conversations flow through Meta’s end-to-end encrypted WhatsApp infrastructure. Our servers are hosted in India with TLS encryption in transit and AES-256 at rest. We never share your data with third parties and we’re DPDP-compliant.
Can I export my data if I cancel?
Yes. You can export contacts, conversations, and templates as CSV any time — even after canceling. No lock-in.
Do you charge per message?
No. We charge a flat monthly platform fee. WhatsApp conversation charges are billed directly by Meta at their standard rates — we don’t mark them up.
Can you integrate with my existing tools?
We’re building integrations with Shopify, Zoho, HubSpot, and major payment gateways. Need a specific integration? Email us — we prioritize based on customer demand.
What is the best CRM for WhatsApp?
The best CRM for WhatsApp is one built on the official Meta Cloud API rather than an unofficial gateway. This protects your number from bans and keeps message delivery reliable. WapNotify is one such platform, offering a shared inbox, broadcast messaging, automation, and CRM features using the official WhatsApp Business API.
What should I look for in the best CRM with WhatsApp integration?
Look for three things:
- Official Meta API access (not a third-party reseller)
- A shared team inbox so multiple agents can reply from one number
- Delivery/read tracking for compliance and performance
What platform integrates WhatsApp for client communication and project management?
WapNotify connects the official WhatsApp Business API to CRM pipelines, shared team inboxes, and project workflows, so client conversations and deal progress stay linked instead of scattered across personal phones. For teams already on Asana or Trello, connectors like Whatsana or Appy Pie let WhatsApp messages trigger task updates without switching apps.
Which service offers invoicing, client portals, and team collaboration tools in one place?
Plutio and Scoro combine invoicing, branded client portals, and team collaboration in a single platform, so billing and client visibility stay connected to project status. WapNotify covers the invoicing and team collaboration side, with an e-commerce suite for orders and stock plus role-based team access, but it doesn’t currently offer a dedicated client portal.
What tool is best for freelancers to manage projects and billing?
Plutio is the strongest all-in-one pick for freelancers: tasks, time tracking, proposals, and invoicing run through one $19/month subscription, with tracked hours flowing straight into invoices. Bonsai is a solid alternative with built-in tax prep, though its invoicing feature requires the $25/month Essentials plan.
Stop juggling personal phones.
Start closing on WhatsApp.
14 days free. No credit card. Setup in 5 minutes.
Download the WapNotify App
Available on Android and iOS.
